Last Updated:12th July 2025

At Renewables of Hampshire, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with us online or offline.

1. Who We Are

Renewables of Hampshire is a renewable energy provider based in the UK, offering solar PV, battery storage, EV charging, and air source heat pump installations.
Registered Address: [Insert business address]
Contact Email: [Insert email]
Phone: [Insert phone number]

2. What Information We Collect

We may collect the following types of information:

• Personal details (name, email, phone number, address)

• Property information (roof type, system size, energy usage, etc.)

• Billing details (for invoicing or quote purposes)

• Technical data (website usage, IP address, browser type)

We only collect what is necessary to provide our services or improve your experience.

3. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes

• Schedule and carry out installations

• Manage warranties and ongoing support

• Process payments and issue invoices

• Improve our website and customer experience

• Send you updates or promotional offers (with your consent)

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Trusted service providers or subcontractors to carry out installations

• Payment processors or accounting software for financial management

• Regulatory bodies if legally required to do so

All third parties are required to handle your data securely and lawfully.

5. Cookies

Our website uses cookies to understand user behaviour and improve performance. You can control cookies through your browser settings.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data in certain circumstances

• Object to or restrict certain data processing

• Withdraw consent at any time if processing is based on consent

To exercise any of these rights, email us at [Insert email address].

7. How We Store Your Data

Your data is stored securely using encrypted systems and protected by strong access controls. We retain data only as long as necessary for the purposes outlined above, or as required by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date above will be updated accordingly.